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Part-time On-Site Services Consultant - Jackson, TN Job Opening at Grainger in Jackson, TN
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| Position: | Part-time On-Site Services Consultant - Jackson, TN |
| Company: | Grainger |
| Job Location(s): | Jackson, TN |
| Start Date: | As soon as possible |
| Employment Term: | Regular |
| Employment Type | Full Time |
| Starting Salary Range: | |
| Required Education: | Associate Degree |
| Required Experience: | 1 to 3 years |
| Required Security Clearance: | None |
| Related Categories: | Sales - Telemarketing, Sales - Representatives/Service, Retail/Wholesale - Sales and Counter |
Position Description
Job Posting Title
Part-time On-Site Services Consultant - Jackson, TN
Work Location(s) |
US-TN, JACKSON |
Requisition Number
51545864
Company Information
Grainger is a global leading broad line supplier of facilities maintenance products serving businesses and institutions.
Our 18,000 employees are driven to serve customers and the community in exceptional ways focusing on delivering the highest level of service. The Grainger team works closely with customers to better understand their challenges and provide cost-saving solutions. Grainger's employees serve customers more than 115,000 times every day through multiple channels.
As part of a high-performing team, you'll be able to develop your talents, and make a difference. Grainger is a Fortune 500 company and a perennial member of Fortune magazine's Most Admired Companies list.
Our 18,000 employees are driven to serve customers and the community in exceptional ways focusing on delivering the highest level of service. The Grainger team works closely with customers to better understand their challenges and provide cost-saving solutions. Grainger's employees serve customers more than 115,000 times every day through multiple channels.
As part of a high-performing team, you'll be able to develop your talents, and make a difference. Grainger is a Fortune 500 company and a perennial member of Fortune magazine's Most Admired Companies list.
Position Description
Team members in this position support Grainger's strategic vision to be our customer's first choice by helping them manage their inventory. The On-Site Services Consultant helps support the fastest growth by focusing on demand fulfillment activities and understanding our customer's business while working closely with cross-functional partners.
****Work Location: Jackson, TN****
Provides KeepStock service to customers on a daily basis doing the following:
Stocks purchased product in designated customer locations
Ensures proper product stocking levels at customer locations by scanning for orders as inventory is depleted
Oversees customer inventory locations by ensuring proper labeling and quantities on hand are accurate
Handles customer order approval process
Ability to self manage, plan, schedule and follow up on all aspects of managing assigned accounts
Identifies new opportunities to enhance customer relationships and solve customer problems
Ensures accuracy of all activities related to KeepStock Solutions at customer site
Sources product needs for customer when product is not readily available through the catalog
Assists customers with systems integrations to streamline ordering processes (OMS, ClearSpider, Grainger.com)
As new service offerings develop, implements and provides ongoing support for customers Provides customer training based on the implemented solution
Provides services, training, and consulting to assigned customers regarding new and emerging offerings as those are developed & deployed by Grainger
Supports approved Grainger supplier offerings and services that complement KeepStock and other services offered to customers
May be required to oversee the maintenance of a Grainger leased van
Documents standard operating procedures at customer locations to provide direction to back-up resources to ensure continuity of service
Identifies continuous improvement opportunities in productivity, process improvement, and cycle time with all sales and services activities
****Work Location: Jackson, TN****
Provides KeepStock service to customers on a daily basis doing the following:
Stocks purchased product in designated customer locations
Ensures proper product stocking levels at customer locations by scanning for orders as inventory is depleted
Oversees customer inventory locations by ensuring proper labeling and quantities on hand are accurate
Handles customer order approval process
Ability to self manage, plan, schedule and follow up on all aspects of managing assigned accounts
Identifies new opportunities to enhance customer relationships and solve customer problems
Ensures accuracy of all activities related to KeepStock Solutions at customer site
Sources product needs for customer when product is not readily available through the catalog
Assists customers with systems integrations to streamline ordering processes (OMS, ClearSpider, Grainger.com)
As new service offerings develop, implements and provides ongoing support for customers Provides customer training based on the implemented solution
Provides services, training, and consulting to assigned customers regarding new and emerging offerings as those are developed & deployed by Grainger
Supports approved Grainger supplier offerings and services that complement KeepStock and other services offered to customers
May be required to oversee the maintenance of a Grainger leased van
Documents standard operating procedures at customer locations to provide direction to back-up resources to ensure continuity of service
Identifies continuous improvement opportunities in productivity, process improvement, and cycle time with all sales and services activities
Position Requirements
Some College Preferred
1-3 years experience in selling or service (i.e. counter / telephone / warehouse) environment
Self-motivated, with high energy and dedication to customer service and sales growth
Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners
Demonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger's Core Value Proposition
Handle various technical and operational issues
Operate in a rapidly changing environment
Ability to identify opportunities and ask for the sale
Excellent verbal and written communication skills
Must adapt to and abide by all rules established for safety and security at each customer location
Background checks, drug screening may be required (as warranted by Company, customer or DOT requirements in working on-site and/or operating equipment).
Must possess and maintain a valid driver's license in State of residence
Must carry required levels of automobile insurance
Other duties as assigned
Grainger is an equal opportunity employer
1-3 years experience in selling or service (i.e. counter / telephone / warehouse) environment
Self-motivated, with high energy and dedication to customer service and sales growth
Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners
Demonstrated ability to apply strong judgment, independent problem-solving skills, and understanding of Grainger's Core Value Proposition
Handle various technical and operational issues
Operate in a rapidly changing environment
Ability to identify opportunities and ask for the sale
Excellent verbal and written communication skills
Must adapt to and abide by all rules established for safety and security at each customer location
Background checks, drug screening may be required (as warranted by Company, customer or DOT requirements in working on-site and/or operating equipment).
Must possess and maintain a valid driver's license in State of residence
Must carry required levels of automobile insurance
Other duties as assigned
Grainger is an equal opportunity employer