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Quality
At Chromalox, part of Spirax Group, we build advanced thermal technologies for the world's most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we do it better and have been doing it longer than anyone else.
Chromalox started with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry.
That pioneering, innovative spirit continues today. Built on opportunity and innovation, Chromalox has grown to serve more global markets and industries. We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs.
Join us as we continue to provide solutions to our customers and the world!
The Role:
Manages, plans, and coordinates quality control program designed to ensure continuous service consistent with established standards; directs quality program designed to comply with ISO 9001:2008 requirements; leads Lean Six Sigma Program for location.
Your Responsibilities:
- Leads the location Lean Six Sigma Program by providing mentoring/coaching to resident Black Belt and Green Belt employees. Assists with training of DMAIC fundamentals to personnel.
- Leads the Continuous Improvement efforts related to the Quality Management System, Quality Metrics, and Product Reliability.
- Plans, promotes, and organizes training activities related to quality and lean initiatives. Leads continuous improvement events in 5S, VSM, SMED, Process Variation Reduction, and TPM.
- Serves as Management representative for compliance to the Quality Management Systems under the scope of the ISO 9001:2008 Standard.
- Provides direct supervision of Quality personnel; recruits, hires, trains, evaluates employee performance, and recommends or initiates promotion, transfers, and disciplinary actions.
- Formulates and maintains quality objectives in coordination with corporate policies and goals. Assist applicable personnel with efforts to meet key metrics and continuous improvement goals. Plays active role in quality management/continuous improvement teams within the organization.
- Works closely with Design Engineering on new product development projects. Assists with developing verification and validation test plans. Ensures all quality and reliability requirements are achieved prior to launch by overseeing the Production Part Approval Process (PPAP) for product qualification. Ensures proper manufacturing and inspection procedures are initiated and maintained.
- Works with suppliers to ensure quality requirements are consistently achieved. Manages new supplier approval process. Works closely with Materials team regarding supplier performance and applicable CARs/PARs. Participates in periodic program reviews with key suppliers.
- Reviews customer return data to spot unfavorable trends that may require corrective or preventive actions; investigates customer complaints regarding quality and makes appropriate adjustments.
- Develops and approves inspection criteria and procedures for use in -house and at supplier's facilities.
* B. S. Degree in appropriate science or engineering.
* Five years quality management experience. Experience with Electrical/Electronic products preferred. Proven leadership applying Six Sigma methodology as a Black Belt or Master Black Belt. Experience and/or training in Lean, 5S, Value Stream Mapping, Cellular Manufacturing, SMED, TPM, and Kaizen events.
* Thorough knowledge of lean manufacturing, continuous improvement, problem solving and corrective action implementation, statistical analysis techniques, design reviews, and new supplier approval process.
* Ability to work well with a diverse group of employees, vendors, and customers.
* Ability to communicate effectively, orally and in writing.
* Proven ability managing a quality program compliant with ISO 9001:2008.
* ASQ certification preferred.
* Proficient with Minitab software.
Chromalox is an Equal Opportunity/Affirmative Action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.