Ardent Health Services is a leading provider of healthcare in communities across the country. Through its subsidiaries, Ardent owns and operates nearly 200 sites of care and 30 hospitals across six states. Together, our 24,000 employees and 1,200 employed providers touch more than 10,000 lives each day. With six Ardent entities earning recognition on Modern Healthcare's Best Places to Work list in 2022, Ardent and its facilities continue to earn recognition for outstanding workplace cultures where team members feel a sense of belonging and have opportunities to grow their careers. Ardent has also been recognized by Comparably's Best Places to Work Awards, earning honors in the Best CEO, Best Company for Women, Best Leadership Teams and Best Work Life Balance categories among others.

POSITION SUMMARY

Ardent Healthcare Real Estate division is seeking a seasoned planning, design and construction management professional to lead the delivery of our healthcare related planning, design, and construction program. This role will manage and oversee new construction, fit out and refresh projects. The Director of Planning and Construction will have responsibility for more than 30 hospitals and 160 plus ambulatory locations across seven major markets. A dynamic leader with a deep understanding of construction management, planning and design and a proven track record of delivering large capital programs in a complex environment is essential for this role. This position will be based in Brentwood, TN.

• Oversight and successful delivery of the firm's capital program across the portfolio.
• Working with the VP of Real Estate to support the development, planning and execution of sound strategies, goals, and business initiatives to adapt to rapidly changing market driven environments.
• Development, planning, and execution of construction initiatives that drive business results within a complex platform
• Driving the implementation of strategy across functional areas to ensure operational excellence and process efficiency
• Leading in sustainable design and construction for current and the future
• Drive innovative knowledge growth and fresh ways of thinking across all functions
• Review and enhance current and future skills to drive productivity, innovation and enable future of work.
• Develops, implements, and manages all systems initiatives and programs for the planning, design and construction process.
• Drives division specific initiatives such as savings targets, benchmarking, and best practices
• Sources, transfers, and implements best practices through bringing the outside in
• Successfully communicates and commercializes successes and compliments to maintain positive momentum
• Establishes consistency in the monthly reporting to drive a culture of shared learning and continuous innovation
• Measures the relevant data (financial, environmental, performance) and uses the data appropriately to reassess, adjust, expand, or curtail
• Responsible for development and maintenance of all playbooks, workflow streams and communication plans for the Planning Design & Construction program.
• Leads the partnering with Facilities Management and Real Estate with regards to all cross functional and cross point responsibilities for the planning design and construction.
• Works under the direction of the VP of Real Estate, in collaboration with Project Sponsors and Project Leaders to ensure that projects are completed and delivered on schedule and on budget/within proforma.
• Provides guidance and training to the teams to ensure seamless delivery to our internal and external customers.
• Other duties as assigned include special projects and support work.

Operations and System:

• Determines standards for selection and contract management of Architect and Contractors.
• Responsible for the overall management of all phases of the Design and Construction process through project managers and operational leaders.
• Assists with the long-range planning of facilities.
• Assists with the development of the Strategic Goals and Design principles
• Provides the development and direction for projects as they relate to preplanning, vision sessions and project reviews.
• Provides overall approval for budgets, commitments and change orders as they relate to the projects assigned.
• Provides the guiding principles and standards for the type of bidding and negotiation process used for all projects.
• Assists with Materials Management to establish a standardized procurement process.
• Acts in a consultative role to provide guidance to develop designs based on good clinical and efficient processes.
• Facilitates the integration of best practices and standards across the system.
• Works with Management teams and provides counsel to evaluate programs, develop feasibilities and impact studies prior to design efforts.
• Provides consultative and review services during the design and construction process to operational teams and facilities managers.
• Provides leadership for the construction process and works with Finance to establish policies and procedures that provide good fiscal management.
• Accountability to Ardent Healthcare for the schedule and allocation of approved resources for all construction projects.

Quality/Customer Service:

• Monitors the quality of contractors, project managers and projects provided during the design and construction process.
• Reviews projects during all phases of design and construction to evaluate the success of the team.
• Responds and follows up on all surveys for satisfaction and improvement and point of escalation for the workgroup.
• Monitors the satisfaction of the senior leadership with completed projects and Project Sponsor and Project Leaders with the project direction and progress.
• Ensures that the project at completion complies with all legal requirements of licensure, accreditation, etc.
• Reviews and acts upon the reports of authorized inspection agencies and utilizes the construction and design teams to meet requirements and complete the project.
• Work closely with the Administrators to assist with creating, communicating, and reinforcing a vision for facilities and operational improvements gained. Maintains a strong and effective relationship with key managers and VP's including internal team leaders Director of FM and Director of Real Estate

Human Resource:

• Lead, develop and inspire the on-site team (both directly employed and contracted) to deliver high standards of service across the system and ensure KPIs are adhered to
• Implement and manage agreed Ardent Healthcare best practice policies
• Take ownership of and fully resolve operational issues in a timely manner - including physical standards and procedures, queries or complaints and any event that may affect the normal operation of the real estate team for the benefit of its customers

Fiscal:

• Assures that projects meet the established budgets and provides oversite for contracts as well as the payment process.
• Works with finance to establish policies and procedures that meet the systems requirements for adequate oversite and control.
• Seeks opportunities to improve processes and reduce costs of the construction through standardization, new concepts, new materials, and efficient designs.

Education and Experience:

• 8+ years of Healthcare/Hospital Construction Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education
• Hospital/Healthcare construction management experience required
• 10 - 15 years' experience in the lead role on construction projects;
• Bachelor's Degree in Engineering, Construction Management, or related field required, Master's Degree preferred
• 5+ years' experience in Healthcare senior project management
• Senior construction management professional with experience in development, core, and shell and interior fit-out
• Experience with commercial real estate leases.
• Experience with strategic planning in a healthcare environment
• Leadership in Energy & Environmental Design Accredited Professional (LEED AP)
• Experience with ground up buildouts and/or remodels, upfits, and move/add/change type work.
• Experienced with contracting, bidding processes, budgeting, and scheduling

Knowledge, Skills and Abilities:

• Ability to articulate complex concepts in a clear manner
• Ability to negotiate, influence, and collaborate to build successful relationships
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Thorough knowledge and experience with project scheduling using MS Project, or similar system
• Possess an understanding of construction/project management methodology and construction techniques.
• Basic understanding of Schedule software, principles and logic required
• Strong Microsoft suite skills (Word, Outlook, Excel, PowerPoint, Sharepoint, Project)
• Strong P&L and financial management capability, proficient in cost reporting required
• Strong understanding of healthcare real estate technology and reporting including analytic metrics and data.
• The candidate will be an innovative, forward-thinking, creative individual with the highest ethical standards.
• The candidate must possess strong communication skills, be able to build effective trust-based relationships, drive success, remove barriers, inspire others to be brave and bold, be able to influence others to achieve results and provide overall leadership to the team whilst delivering operational excellence.
• Ability to travel 50% of the time
• Proactively solicits and responds to feedback and input
• Takes corrective action quickly and decisively when performance falls short of expectation or when redirection is required
• Natural Coach
• Creates an environment with strong morale
• Drives Growth
• Established credibility with leaders immediately through confidence and presence
• Establishes and maintains effective relationships based on mutual trust and respect
• Solutions Oriented
• Uses rigor and logic to solve difficult problems with effective solutions
• Identifies issues before they become problems
• Looks beyond the obvious and doesn't stop at the first answers