Customer experience is at the forefront of how we create beautiful memories that our customers will love. This role requires a high level of energy, initiative, and deep understanding of the customer's journey. To be successful in this role, you must have a customer first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative an

The Assistant Service Operations Manager requires an experienced professional with high levels of energy and initiative, working knowledge of service processes, strong bias for action, and cross functional collaboration. To be successful in this role, the ideal candidate must have a customer first approach, be highly adaptable, thrive in ambiguity, capable of tackling all

The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go getter attitude, possess great communication skills, and h

The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go getter attitude, possess great communication skills, and h

The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go getter attitude, great communication skills, and cross team collaboration. If you're able to think quickly on your feet, love to solve operationa

The Diagnostic Specialist role leverages each part of the knowledge, skill and experience that comes from a professional career in the Automotive Service Industry. This role seeks the Diagnostics Professional aimed towards helping resolve customer concerns using high quality diagnostic processes and techniques. Your attention to detail and focus on quality will have led y

As a Sales Advisor, you are an integral member of our field Sales organization, building relationships with prospective customers and growing the Rivian community and brand. You will own the customer relationship, from qualifying leads in store and at events to closing sales, ensuring each touchpoint of the purchase experience is highly personalized. You are passionate no