Provides oversight of all reliability related activities. On board new products and support existing products. Water heaters, tankless water heaters, water filtration systems, etc. Coordinates creation of reliability test plans for residential engineering projects. Provides or supervises FMEA activity for residential engineering projects. Provides analysis of warranty dat

Provides world class customer service in a fast paced customer service center (an average of 60 customer contacts per day) which includes Answering incoming calls and emails, as well as following up on previous issues with customers solving highly complex electric and gas water heater equipment issues on a minimum of three product lines, Documenting call, installation, an

Manages all aspects of a complex and significant engineering project, from start to finish, so that it is completed on time and within budget Uses and applies advanced engineering principles within a particular field of specialization. Identifies projects of value to the company. User of CAE tools such as Solidworks, MATLAB, LabView, Minitab, EES, CFD, FEA. Develops and a

Interface SAP BW with SAP and third party analytics tools to improve usability and process efficiency Advise on development and testing proposals amongst team members across the full analytics stack Collaborate with other functional architects and business analysts to ensure end to end analytic needs are met Understand non SAP business systems and support business analyst

Complete training and perform operator functions in accordance with required work instructions for the position. Must be able to read, understand and run the production schedule Must be able to work with automated machinery and have the ability to perform troubleshooting tasks in order to increase machine up time. Must be willing to learn multiple operations and work in d

Manage the scheduling, completion, and quality of the following maintenance repairs. Roofing Painting Plumbing Concrete Repair Office Remodeling Cardboard Recycling Lawn Maintenance Landscaping Pest Control Various Carpentry Projects Manage the shop supplies to control cost while assuring the correct supplies are available to complete quality craftsmanship in an efficient

Analyze customer design & application processes; evaluate components, equipment, piping and placement; and offer solutions to customer application problems. Communicate with customers and sales force to solicit information pertinent to product design and application. Evaluate information collected and propose revisions, updates, enhancements and improvements to Product Ma

Guide and execute assignments from the Director Product Development related to electronic controls development activities conducted by controls engineers. Provide frequent status updates to the Director Product Development, including and most importantly obstacles as they arise. Lead the controls development to define and develop products in accordance with the Lochinvar

Facilitate or participate in team activities and carry our necessary functions while providing management with the appropriate feedback to ensure that critical decisions are made in an appropriate and timely manner. Coordinate the activities of outside contractors to ensure they are integrated into the project and that the organization receives satisfactory standards of s

Perform all functional testing / troubleshooting of completed units for compliance to all quality standards including fit, form and function, including documentation of all assembly and test results. Verifies the information on the work order header is correct such as BOM part numbers, quantities, and consuming locations. Follows procedures to see that info gets corrected

Guide and execute assignments from the Director of Residential Engineering related to product development activities. Assist the Director of Residential Engineering by providing guidance and support to develop and implement growth plans for resource needs and testing facilities to support the departmental plan. Provide frequent status updates, including and most important

Work experience in Sales within the Plumbing related industry. Experience in a high performance, customer facing and focused sales team. Demonstrable experience in meeting customer requirements. Strong customer service attitude with excellent negotiation skills. Persuasive communication and team management skills. Analytical and organizational skills with a problem solvin

Manage EHSS vendors, expenses and budget Represent facility on Global EHSS Council Design, develop, implement and oversee organization's EHSS programs, procedures and systems Manage EHSS activities including EHSS performance, safety audits, investigations, preparing reports and recommendations, waste management programs, and managing relationships with community or enviro

Participate in industry groups. Perform advanced engineering tasks under limited supervision. Oversees all aspects of a significant engineering project, from start to finish, so that it is completed on time and within budget. Develops an action plan and estimates requirements for resources management, labor, materials, and time required to complete project. Prepares month

Serve as a teacher, coach, and mentor of business leadership on how to effectively participate in and emulate the behavior of the A.O. Smith Operating System. Coordinate execution of A. O. Smith Operating System Adoption Work with the Enterprise Excellence Office to tweak the A. O. Smith Operating System implementation roadmap as needed based on the culture and knowledge