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Responsible for supervising and coaching a team of associates to provide excellent customer satisfaction for internal and external customers. Responsible for resolving customer issues, controlling cost and supporting customer and associate retention. This position implements policies and procedures and monitors daily staffing and scheduling. Responsibilities 1. Supervises, coaches, monitors, advis
Full Time / Bachelor's Degree Required
Posted 7 days ago
SCHEDULE Monday Thursday 11 30AM 8 30PM Friday 9AM to 6PM Edfinancial Services is seeking a full time Client Relations Specialist to work in a fast paced, high volume call center environment. Edfinancial Services is a national student loan servicer with over 25 years of experience in the industry. Your primary responsibilities would be answering inbound phone calls and providing loan information t
Full Time / High School or Equivalent Required
Posted Today
1.Responsible for driving achievement of assigned goals, metrics and key performance indicators. 2.Coaches and develops team and ensures subordinate supervisors and managers are developing strong teams. 3.Directs all function related activities within the scope of the operations. 4.Recommends objectives, develops short and long term plans and programs to support company goals and budgets. 5.Review
Full Time / Bachelor's Degree Required
Posted 12 days ago
SCHEDULE Monday 11 30AM 8 30PM (8 hours) T W TH 11AM 3PM (4 hours each day) Friday 11AM 3PM (4 hours) Total = 24 hours Edfinancial Services is seeking a part time Client Relations Specialist to work in a fast paced, high volume call center environment. Edfinancial Services is a national student loan servicer with over 25 years of experience in the industry. Your primary responsibilities would be a
Part Time / Associate Degree Required
Posted Today
Responsible for supervising and coaching a team of associates to provide excellent customer satisfaction for internal and external customers. Responsible for resolving customer issues, controlling cost and supporting customer and associate retention. This position implements policies and procedures and monitors daily staffing and scheduling. Responsibilities Supervises, coaches, monitors, advises
Full Time / Bachelor's Degree Required
Posted 13 days ago
Team lead duties include coaching and training team members; sharing feedback on performance reviews; addressing unmet performance expectations; developing and monitoring personal/team development goals; and assisting with team member scheduling, (i.e. PTO requests, time sheets, and coordinating project time). Organize, arrange, and/or create any documentation specific to the needs of the Research
Full Time / Bachelor's Degree Required
Posted 3 days ago
Respond, troubleshoot and if necessary generate a trouble ticket for residential & small business customers' repair/installation (service interruptions, requests, complaints & etc.), issues. This may include the following tasks Using various programs but not limited to, Aspect Uniphi Connect (ACD), UTS, CSG, BBX and web based access to ports, switches and voicemail Conducts initial troubleshooting
Full Time
Posted 19 days ago
Enthusiastic, customer focused, passionate, and caring, you'll be more than the face of our company you'll be the heart and soul of our customer experience, the essence of what makes us unique, and the reason we're better than the rest. We invite you to thrive within our dynamic call center environment. Use your professional demeanor, courteous approach and excellent communication skills to delive
Part Time / High School or Equivalent Required
Posted 23 days ago
Customer Service Support trained associate that receives and/or places telephone calls, chat requests, email requests or social media requests to respond to and resolve customer service issues or post payments to customer accounts. Acts as the customer advocate for all customer service issues. Uses computerized system for tracking, information gathering, and/or troubleshooting. Ensures that custom
Full Time / High School or Equivalent Required
Posted 21 days ago
Review and research Office, Batch Research, MediCLAIM and Real Time cases to customer resolution using established policies, procedures and practices. Responds to customer inquiries or complaints via incoming telephone calls or email correspondence. Assist internal and external clients with mapping/edit issues. Clearly communicate technical and non technical resolutions to customer, Customer Servi
Full Time
Posted 5 days ago
TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!" Position Overview Monitors and evaluates the quality of customer interactions both recorded an
Full Time / High School or Equivalent Required
Posted 16 days ago
Welcome to one of the toughest and mostfulfilling ways to help people, including yourself. We offer the latest tools,most intensive training program in the industry and nearly limitlessopportunities for advancement. Join us and start doing your life's best work. Talk about meaningful work. Talk about an important role. Let's talk about your next career move. Due to our expanding business, UnitedHe
Full Time / High School or Equivalent Required
Posted 10 days ago
1. Performs side by side listening of associate calls 2. Provides real time associate coaching and development 3. Assists with escalation calls 4. Participates in recruiting activities 5. Conducts candidate interviews 6. Co facilitates new hire and recurrent training 7. Facilitates recognition programs & organizes center activities 8. Cultivates and maintains functional relationships including Tra
Full Time / High School or Equivalent Required
Posted 13 days ago
Quest Diagnostics Incorporated - 
Goodlettsville, TN / Nashville, TN
This is an outside sales position involving the sales and service of mobile medical exams to the insurance industry. The sales representative will introduce customers to Exam One service and set up new customers with proper materials. The sales representative functions as a liaison between customers and the Exam One Branch. Utilizing excellent communications and interpersonal skills, the sales rep
Full Time
Posted 7 days ago
The GPX CSA will be responsible for the promotion of all pickup and delivery services, including, but not limited to encouraging customers to open an account, ensuring shipments are loaded on the proper schedule, notifying receiving location of delivery, notifying courier of pickups and deliveries, preparing and updating pickup and delivery manifest, up selling Priority service and products. Infor
Full Time
Posted 1 month ago
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