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This position is responsible for representing Pfizer in a positive manner by providing exceptional customer service to a wide range of internal and external customers including consumers, pharmaceutical buyers, medical professionals, and 3rd party vendors. Works collaboratively with internal departments including Distribution/Logistics, Finance, Trade, Starters, Field Force, Rx Pathways/Philanthro
Posted 1 day ago
The Customer Service Associate will perform activities in accordance with company standards to accomplish the Company objective of being the lowest cost and best provider of ground transportation. Quality being defined in terms of excellent customer service, cash handling, safety, on time performance, ease of use, cleanliness of terminal and buses, and pleasant customer experience. DUTIES Provides
Posted 2 days ago
Interacts daily with customers regarding transportation needs, schedules, security information and any other needs as necessary. Interacts with customers on transportation needs using fleet and transportation management software. Creates and schedules customers' orders, confirming pricing and special instructions. Sends driver information to customers as needed for access to site(s). Opens and
Posted 12 days ago
Monitors and evaluates the quality of customer interactions both recorded and written. Documents quality issues and performance measures for management review. Provides information to assist with the feedback and formal education process of associates on the phone. Responsibilities 1. Monitors and evaluates the quality of inbound and/or outbound interactions with customers (e.g., telephone, social
Posted 4 days ago
Responsible for supervising and coaching a team of associates to provide excellent customer satisfaction for internal and external customers. Responsible for resolving customer issues, controlling cost and supporting customer and associate retention. This position implements policies and procedures and monitors daily staffing and scheduling. Responsibilities Supervises, coaches, monitors, advises
Posted 12 days ago
Overall Responsibilities Public Consulting Group is seeking an Insurance Billing and Claiming Specialist for the Connecticut Early Intervention Program's Customer Service Center out of our Nashville, TN office to serve as a key player in achieving business objectives within our Human Services practice area. The Call Center Specialist Billing and Claiming Specialist is expected to provide customer
Posted 3 days ago
Responsible for interfacing with customers prior to and/or after sale. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. This position has authority to substantially affect the relationship between the company and a customer, either from a financial standpoint or
Posted 12 days ago
Team lead duties include coaching and training team members; sharing feedback on performance reviews; addressing unmet performance expectations; developing and monitoring personal/team development goals; and assisting with team member scheduling, (i.e. PTO requests, time sheets, and coordinating project time). Organize, arrange, and/or create any documentation specific to the needs of the Research
Posted 2 days ago
Enthusiastic, customer focused, passionate, and caring, you'll be more than the face of our company you'll be the heart and soul of our customer experience, the essence of what makes us unique, and the reason we're better than the rest. We invite you to thrive within our dynamic call center environment. Use your professional demeanor, courteous approach and excellent communication skills to delive
Posted 22 days ago
Customer Service Support trained associate that receives and/or places telephone calls, chat requests, email requests or social media requests to respond to and resolve customer service issues or post payments to customer accounts. Acts as the customer advocate for all customer service issues. Uses computerized system for tracking, information gathering, and/or troubleshooting. Ensures that custom
Posted 20 days ago
Enthusiastic, customer focused, passionate, and caring, you'll be more than the face of our company you'll be the heart and soul of our customer experience, the essence of what makes us unique, and the reason we're better than the rest. We invite you to thrive within our dynamic call center environment. Use your professional demeanor, courteous approach and excellent communication skills to delive
Posted 22 days ago
T-MOBILE USA, Inc.
- Chattanooga, TN
Enterprise Core Competencies Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. Essential Functions Consult with Directors and Senior Managers to identify leadership development needs and performance gaps. Facilitate talent assessments and reviews, identify areas of impr
Posted 1 day ago
TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!" Position Overview Monitors and evaluates the quality of customer interactions both recorded an
Posted 15 days ago
Review and research Office, Batch Research, MediCLAIM and Real Time cases to customer resolution using established policies, procedures and practices. Responds to customer inquiries or complaints via incoming telephone calls or email correspondence. Assist internal and external clients with mapping/edit issues. Clearly communicate technical and non technical resolutions to customer, Customer Servi
Posted 4 days ago
1. Performs side by side listening of associate calls 2. Provides real time associate coaching and development 3. Assists with escalation calls 4. Participates in recruiting activities 5. Conducts candidate interviews 6. Co facilitates new hire and recurrent training 7. Facilitates recognition programs & organizes center activities 8. Cultivates and maintains functional relationships including Tra
Posted 12 days ago
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